We are with you all the way

We strive to deliver brilliantly designed homes, benefiting from expert build quality whilst providing homebuyers with the range of options to suit their circumstances. All of this is underlined by exceptional customer service and a dedication to our customers, ensuring they are as proud of our properties as we are.

Ensuring we are there with you along every step of the journey, and to allow you to stay abreast of where you sit along the homebuying process, we have developed this easy guide to assist you.

Step 1: Reservation
Once you have chosen your new home, the sales team will assist you in completing the reservation paperwork. You will also need to pay your reservation deposit which will secure the property.

Step 2: Getting the right financial advice
If you are taking out a mortgage for the property, you will have already spoken to a financial advisor to check affordability and what is possible. However, we have a team of impartial experts should you require extra information or reassurance. We know the financial side of buying a property can be a little overwhelming, so if there are any questions you have, we can be sure to provide you with the answers you need, quickly and succinctly. Finding the right package to suit you is key.

After receiving your mortgage offer, now is the time to let us know and instruct your legal advisors.

Step 3: Instructing a solicitor
To handle the procedural aspects of buying a property, you need to instruct a legal advisor to act on your behalf. Again, we are more than happy to suggest truly independent experts if you are unsure. It will be down to them to handle the transfer of ownership - known as conveyancing. As there are various fees payable to legal advisors, it is important you ask up front for a breakdown of what they are and when they need to be paid - this will make sure you know exactly what to expect.

Step 4: Exchange of Contracts
Once your solicitor gives you the go ahead that they are happy with all the details, and the mortgage offer is in place, you can sign and exchange the contract for your new home.

This will be supported by the exchange of contract deposit.


Step 5: Choices and Options
Here is where you can start to make your house your own. If you are purchasing a property that is yet to be completed, you may be able to personalise with certain choices and options. This will typically include the finish and fitting in the kitchen, as well as tiles and flooring.

We are proud of our high level of standard specification, but you may be able to enhance this by choosing from our wide range of optional extras.

Some options are subject to the build stage of your chosen property, so please speak with our sales team.

Step 6: Build Progress Updates
As the completion date nears, our dedicated team will keep you fully up-to-date with the progress and the projected date when it will be ready to move into. 

Step 7: New Home Demonstration
To help you understand how your home is built and to demonstrate how you can make the best use of the fittings and appliances within your new home, we will arrange a visit for you with the Site Manager and Sales Consultant. This will allow you to view your completed home prior to legal completion and ensure you get the most out of it.

Step 8: Legal Completion and Handover
The moment you have been waiting for. Once the balance of the purchase price has been received by Hollins Homes, we can legally complete the sale. This is when you get your keys to the property and the handover team will welcome you to your new home.

The Next Stage
This is not the end of our journey together, our team will be on hand to help from the day you move in up until you have lived there for two years.